sassa and post office 2024-2025

sassa and post office 2024-2025

Payment issues for Sassa grants have arisen as a result of system flaws. However, measures have been taken by Sassa to prevent payment delays.

The South African Social Security Agency (Sassa) appears to encounter bugs and system problems frequently. Sassa issued a statement on Thursday afternoon advising beneficiaries to pick up their money at alternative locations.

Due to system issues at Post Office locations today, beneficiaries are now being urged to go to their nearest retailer or ATM to collect their Sassa money. Due to the fact that R350 grants can no longer be picked up at Post Offices, this only applied to Sassa gold card holders.

… over the counter withdrawals at Post Office outlets are affected by systems glitches.

These issues will also affect Postbank customers who want to make deposits and withdrawals over the counter, so Sassa beneficiaries aren’t the only ones affected.

Any nationwide retailer that offers cashback, such as Shoprite, Checkers, Usave, Pick n Pay, and Boxer, is included in the list of available retailers.

Gold cards can likewise be utilized at places that take bank cards because of the gold card has the option to work inside the public installments framework comparably to some other bank cards.

Lucas Ndala, Postbank’s interim CEO, stated:

We apologise to our SASSA social grants beneficiaries and Postbank customers for the inconvenience caused as we take every service interruptions seriously.

He went on to say, “Our IT teams have been tasked with the urgent resolution of the technical challenges affecting the over-the-counter branch transactions.”

Postbank will issue a notification once the issue is resolved, according to Sassa.

Post Office on SASSA grants payments systems glitch