sassa khayelitsha mall contact details 2024-2025

Black Sash has asked the South African Social Security Agency (Sassa) to come up with a plan to deal with the sudden closure of its office in Western Cape Khayelitsha.

The Khayelitsha Sassa office was closed for renovations on July 14, 2022, without informing the community.

Social award recipients showed up at the workplaces in the wee hours of the morning hoping to be the most popular choice, only to be informed hours later that the workplaces were closed by security personnel. Inhabitants were baffled and incensed thus.

In Khayelitsha, there was only one Sassa office serving hundreds of beneficiaries.

The organization requires Sassa to immediately communicate alternative plans for restoring services in the area.

“It has created unexpected difficulty in accessing social grants as well as placing an unforeseen financial burden on beneficiaries who now have to bear the cost of the transportation to alternative Sassa sites in order to receive services,” the organisation said in a statement.

The provincial Department of Social Development owned the building where the Khayelitsha Sassa office was located.

Shivani Wahab, a spokesperson for Sassa Western Cape, stated that they were informed that the renovations would be finished in 2023.

“Since March 2022, Sassa has been working towards identifying suitable alternative accommodation,” said Wahab.

A Sassa employee at the Khayelitsha office, who requested anonymity, stated that they were also dissatisfied due to their inability to report for work and their lack of knowledge regarding when the offices would reopen.

Black Sash stated that they have provided beneficiaries with assistance in locating an alternative plan and a communication strategy.

They stated that they have been awaiting confirmation of a meeting to resolve the issue from the Sassa acting regional manager in the province.

For the time being, the beneficiaries must travel considerable distances to other Sassa offices, which incurs additional transportation costs.

sassa khayelitsha contact details

This is where Sassa Khayelitsha is: They can be reached at this number: Kusasa Rd, Village 1 North, Cape Town, 7784 021 360 4116

APPLY ONLINE HERE

Click here to apply for sassa

sassa khayelitsha mall contact details 2024-2025

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