A website that is designated as srd zero-rated allows users to access it without paying any data or internet fees. The SASSA srd grant had just been reinstated when the SRD zero-rated was introduced. It was later discovered that some of the applicants lacked the funds to purchase data bundles necessary to access the website to submit an application for unemployment benefits.

The Moya app was one of these innovations. Applicants can apply and check the status of their applications on the free Moya app without having to pay for internet usage. The majority of applicants had lost their jobs and were therefore unable to purchase internet data allowances.

Apps or websites that have been declared to be SRD-zero-rated
However, in order to use the moya app, one must first download the most recent version from the Google PlayStore.

Later, SASSA partnered with MTN SA to declare the official SRD R350 application website as SRD Zero-rated. What did that imply?

• This meant that anyone accessing the website https://srd.sassa.gov.za via the MTN SA mobile network would no longer require data to do so. As a result, applicants are free to apply, check their status, apply for consideration or an appeal, provide bank account information, and more.

A website has been given a zero-rated status before. Because most schools offered online courses during the global pandemic, some educational websites received zero ratings. In order to improve instruction and learning, this gave some students free access to those websites.

However, it should be noted that this partnership did not include all telecom networks. MTN has been a strong supporter of this project in the majority of cases, making online education more accessible to anyone with a smartphone or laptop.